*Please note, current turn around times are 2-3 weeks while I get my new workshop sorted out.*
Everything in the store is made to order and I endeavour to get your items made and posted within a week.
However, sometimes the turnaround times will be longer due to busy periods, holidays, low stock levels of materials/findings etc.
I try to keep my customers informed of my current turnaround times as best I can, but if you are ordering for a gift or a special occasion, please contact me to make sure that I can get your item(s) out to you.
Shipping costs are calculated by the weight of the item(s).
I sometimes send out discount codes for shipping in my newsletter, sign up on the homepage.
As all of my items are custom made to order, refunds are only accepted on faulty/damaged items.
If your item has arrived damaged or is faulty, please get in touch within 30 days so that I can organise a repair, replacement or refund for you.